After we receive a purchase order, it generally takes 2-6 months to produce your instrument and have it delivered. This depends on a host of factors, however, and expedited orders are possible.
We typically request a 50% down payment for all orders before we start production. We understand that this is not always possible, however, and we generally can work with you to move forward regardless.The remaining balance is invoiced after delivery.
{"docsConfig":{"$schema":"https://mintlify.com/docs.json","theme":"mint","name":"Cryosphere Innovation","colors":{"primary":"#0F2058","light":"#3B81F6","dark":"#3B81F6"},"favicon":"/favicon.png","logo":{"light":"https://mintcdn.com/cryosphereinnovation/N38tEK5gU45DMXnw/logo/cryosphere-innovation-black.png?fit=max\u0026auto=format\u0026n=N38tEK5gU45DMXnw\u0026q=85\u0026s=e0bd2d5173fe0f19f3cda038807c4d1b","dark":"https://mintcdn.com/cryosphereinnovation/N38tEK5gU45DMXnw/logo/cryosphere-innovation-white.png?fit=max\u0026auto=format\u0026n=N38tEK5gU45DMXnw\u0026q=85\u0026s=67d8f788b516d480b89dc80828485d0f"},"appearance":{"default":null,"strict":true},"background":{"decoration":null,"color":{"light":"#fff","dark":"#000"}},"navbar":{"links":[{"label":"Contact","href":"https://cryosphereinnovation.com/contact"}],"primary":{"type":"button","label":"Dashboard","href":"https://cryosphereinnovation.com"}},"footer":{"socials":{"linkedin":"https://x.com/mintlify","website":"https://cryosphereinnovation.com"}},"navigation":{"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"cryosphereinnovation","hasAudioNarration":false,"actualSubdomain":"cryosphereinnovation","customDomains":["docs.cryosphereinnovation.com"],"gitSource":{"type":"github","owner":"cplanck","repo":"docs","deployBranch":"main","contentDirectory":"","isPrivate":false,"mountPath":"","label":""},"chroma":{"liveDeploymentHistoryId":"6a20c6acf6cf207b915d842a","collectionId":"acf5e0ba-b6b0-43ac-8f8a-18b216bbb6be","schemaVersion":"v2"},"feedback":{"thumbs":true,"edits":true,"issues":true},"entitlements":{},"buildId":"6a20c6acf6cf207b915d842a:success","clientVersion":"0.0.4044","searchFilterCounts":[{"language":"default","tag":"Documentation","count":29},{"language":"default","tag":"SIMB3","count":20},{"language":"default","tag":"API Reference","count":4},{"language":"default","tag":"Getting Started","count":4},{"language":"default","tag":"Endpoint Examples","count":3},{"language":"default","tag":"Sensors","count":2},{"language":"default","tag":"Tutorials","count":2},{"language":"default","tag":"API Documentation","count":1},{"language":"default","tag":"Articles","count":1},{"language":"default","tag":"Data Platform","count":1}]},"assistantConfig":{},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"full-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-updated-9-15","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-dual-write","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"sso-setup-deadline-banner","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"simb3/purchasing","slug":"/simb3/purchasing","pageMetadata":{"title":"Purchasing","description":null,"href":"/simb3/purchasing"},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];const RemoveMintlify=()=>{if(typeof document===`undefined`){return null}else{setTimeout(()=>{const aTag=Array.from(document.querySelectorAll(`a`)).find(el=>el.textContent===`Powered by Mintlify`);if(aTag){aTag.href=`https://www.jasco.com/news/jasco-applied-sciences-acquires-cryosphere-innovation`;aTag.textContent=`Cryosphere Innovation is a wholly owned subsidiary of JASCO Applied Sciences`;aTag.className=`text-xs w-full text-center`}},1)}};function _createMdxContent(props){const _components={p:`p`,..._provideComponents(),...props.components},{Heading,Link,_MdxComponentBoundary}=_components;if(!Heading)_missingMdxReference(`Heading`,true);if(!Link)_missingMdxReference(`Link`,true);if(!_MdxComponentBoundary)_missingMdxReference(`_MdxComponentBoundary`,true);return _jsxs(_Fragment,{children:[_jsx(_MdxComponentBoundary,{name:`RemoveMintlify`,children:_jsx(RemoveMintlify,{})}),`\n`,_jsxs(_components.p,{children:[`Interested in purchasing an SIMB3? The quickest way to get started is by `,_jsx(`span`,{class:`text-accent1 mint-cursor-pointer`}),`. You can also `,_jsx(Link,{href:`/contact`,children:`reach out directly`}),` with any questions you might have.`]}),`\n`,_jsx(Heading,{level:`2`,id:`production-timeline`,children:`Production timeline`}),`\n`,_jsx(_components.p,{children:`After we receive a purchase order, it generally takes 2-6 months to produce your instrument and have it delivered. This depends on a host of factors, however, and expedited orders are possible.`}),`\n`,_jsx(Heading,{level:`2`,id:`invoicing-requirements`,children:`Invoicing requirements`}),`\n`,_jsx(_components.p,{children:`We typically request a 50% down payment for all orders before we start production. We understand that this is not always possible, however, and we generally can work with you to move forward regardless.`}),`\n`,_jsx(_components.p,{children:`The remaining balance is invoiced after delivery.`})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{RemoveMintlify,default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Purchasing","description":null,"href":"/simb3/purchasing"}}},"mdxSourceWithNoJs":null,"noJsSplices":[[153,588,"null;function _creat"]]},"mdxExtracts":{"tableOfContents":[{"title":"Production timeline","slug":"production-timeline","depth":2,"children":[]},{"title":"Invoicing requirements","slug":"invoicing-requirements","depth":2,"children":[]}],"codeExamples":{}},"jsLinks":[],"dynamicCss":".mint-cursor-pointer {\n cursor: pointer\n}","subdomain":"cryosphereinnovation","siteName":"Cryosphere Innovation","title":"Purchasing - Cryosphere Innovation","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-01-07T05:43:23.955Z","originalFileLocation":"simb3/purchasing.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"application-name\" content=\"Cryosphere Innovation\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/cryosphereinnovation/p4rorUC_Jr2FJA2h/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/cryosphereinnovation/p4rorUC_Jr2FJA2h/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/cryosphereinnovation/p4rorUC_Jr2FJA2h/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/cryosphereinnovation/p4rorUC_Jr2FJA2h/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/cryosphereinnovation/p4rorUC_Jr2FJA2h/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/cryosphereinnovation/p4rorUC_Jr2FJA2h/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/cryosphereinnovation/p4rorUC_Jr2FJA2h/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/cryosphereinnovation/p4rorUC_Jr2FJA2h/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/cryosphereinnovation/p4rorUC_Jr2FJA2h/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Purchasing - Cryosphere Innovation\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"Cryosphere Innovation\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://docs.cryosphereinnovation.com/simb3/purchasing\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://cryosphereinnovation.mintlify.app/_mintlify/api/og/v2?division=SIMB3\u0026amp;title=Purchasing\u0026amp;theme=3a4a04f78fc58e5336223779\u0026amp;signature=22ff760fc1e256960cbab3c8e95edde650f5ba031912279f6224e86c2aa87192\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Purchasing - Cryosphere Innovation\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://cryosphereinnovation.mintlify.app/_mintlify/api/og/v2?division=SIMB3\u0026amp;title=Purchasing\u0026amp;theme=3a4a04f78fc58e5336223779\u0026amp;signature=22ff760fc1e256960cbab3c8e95edde650f5ba031912279f6224e86c2aa87192\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/cryosphereinnovation/p4rorUC_Jr2FJA2h/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"Cryosphere Innovation\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#0F2058\">\u003clink data-mint-head rel=\"canonical\" href=\"https://docs.cryosphereinnovation.com/simb3/purchasing\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/simb3/purchasing.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://docs.cryosphereinnovation.com/#organization\",\"name\":\"Cryosphere Innovation\",\"url\":\"https://docs.cryosphereinnovation.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/cryosphereinnovation/N38tEK5gU45DMXnw/logo/cryosphere-innovation-black.png?fit=max\u0026auto=format\u0026n=N38tEK5gU45DMXnw\u0026q=85\u0026s=e0bd2d5173fe0f19f3cda038807c4d1b\"}},{\"@type\":\"WebSite\",\"@id\":\"https://docs.cryosphereinnovation.com#website\",\"name\":\"Cryosphere Innovation\",\"url\":\"https://docs.cryosphereinnovation.com\",\"publisher\":{\"@id\":\"https://docs.cryosphereinnovation.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://docs.cryosphereinnovation.com/simb3/purchasing#webpage\",\"url\":\"https://docs.cryosphereinnovation.com/simb3/purchasing\",\"name\":\"Purchasing\",\"dateModified\":\"2026-01-07T05:43:23.955Z\",\"isPartOf\":{\"@id\":\"https://docs.cryosphereinnovation.com#website\"},\"breadcrumb\":{\"@id\":\"https://docs.cryosphereinnovation.com/simb3/purchasing#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://docs.cryosphereinnovation.com/simb3/purchasing#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"SIMB3\",\"item\":\"https://docs.cryosphereinnovation.com/simb3/introduction\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Purchasing\",\"item\":\"https://docs.cryosphereinnovation.com/simb3/purchasing\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://docs.cryosphereinnovation.com/simb3/purchasing#article\",\"headline\":\"Purchasing\",\"name\":\"Purchasing\",\"url\":\"https://docs.cryosphereinnovation.com/simb3/purchasing\",\"mainEntityOfPage\":{\"@id\":\"https://docs.cryosphereinnovation.com/simb3/purchasing#webpage\"},\"dateModified\":\"2026-01-07T05:43:23.955Z\",\"publisher\":{\"@id\":\"https://docs.cryosphereinnovation.com/#organization\"},\"isPartOf\":{\"@id\":\"https://docs.cryosphereinnovation.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"Cryosphere Innovation\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"Cryosphere Innovation","nav":{"global":null,"anchors":[{"anchor":"Documentation","icon":"book-open","tabs":[{"tab":"Documentation","pages":[{"title":"Documentation","href":"/quick-start"}]},{"tab":"SIMB3","groups":[{"group":"SIMB3","pages":[{"title":"Introduction","href":"/simb3/introduction"},{"title":"Capabilities","href":"/simb3/capabilities"},{"group":"Sensors","pages":[{"title":"Version 4","href":"/simb3/sensors/v4"},{"title":"Version 3","href":"/simb3/sensors/v3"}]},{"title":"Dimensions","href":"/simb3/dimensions"},{"title":"Deploying an SIMB3","href":"/simb3/deploying"},{"title":"SIMB3 Webpage","href":"/simb3/webpage"},{"title":"Additional Payloads","description":null,"href":"/simb3/additional-payloads"},{"title":"Purchasing","href":"/simb3/purchasing"},{"title":"Shipping","description":null,"href":"/simb3/shipping"}]}]},{"tab":"API Reference","pages":[{"title":"API Reference","href":"/api-reference/introduction"}]}]},{"anchor":"Documentation","icon":"book-open-cover","pages":[{"title":"Documentation","href":"/articles/simb3-deployed-on-mosaic"}]},{"anchor":"Edit this page","href":"https://github.com/cplanck/docs","icon":"github"}]},"basePath":"","title":"Purchasing - Cryosphere Innovation","buildId":"dpl_DeHjVRGfFnhYQwHnfC2pjeXXv8h9","deploymentId":"dpl_DeHjVRGfFnhYQwHnfC2pjeXXv8h9","dynamics":[],"chunks":[]}